AUDIO TAPE, CD & MP3 ORDER FORM
Reinforce what you've already learned, or hear what you missed at the 2004 Conference!




AMERICAN BUS MARKET-PLACE
FEBRUARY 4-9, 2005
CHICAGO, ILLINOIS

WM - FX281
SONY Walkman Digital Tuning Stereo Cassette Player
$44.95
~~~~~~~~~~~~~~

Sony Discman CD Player
$44.95


TAPES $12.00
CDs $12.00

BUY 12 TAPES/CD & ALBUM
GET 10% OFF
BUY 24 TAPES/CD & ALBUMS
GET 15% OFF
BUY ENTIRE TAPE SET & ALBUMS
$189.00
BUY ENTIRE CD SET & ALBUMS
$249.00

Get Your MP3 Player Today,
while in stock!!
$99.00

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CD FORMAT


"check here if you prefer CDs"

 TAPE FORMAT


"check here if you prefer TAPES"
CHECK-SELECTIONS DESIRED
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CHECK-SELECTIONS DESIRED
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FRIDAY, FEBRUARY 4
403 Creating Direct Mail Promotions That Sizzle
Larry Mersereau
101 Creating High Performance: Beyond Excellence - Motivating Your Workforce
Christine Corelli
 404 Exceptional Customer Service
John Kennedy
102 New and Emerging Markets for Tour Customers
Joe Veneto
 405 Operators Speak Their Minds
Alf Nucifora
103 The Chameleon: Leading Through Change
Christine Corelli 		406 The Four Levels of Leadership
John Kennedy
104 Maximum Career Impact: Go from Invisible to Influential
Danielle Turcola
 407 CVBs and Accountability
Alf Nucifora
SATURDAY, FEBRUARY 5
408 What the Travel Industry Needs to Know About Today's Economic Environment
Delos Smith
201 CoffeeTalk
Alf Nucifora
TUESDAY, FEBRUARY 8

203 Would You Like Fries With That: Upselling
Your Clients

Joe Veneto

 501 E-Commerce Strategies: Battling the Invisible Opponent
Thomas Winninger
204 Wake Up and Smell the Competition: They're Closer Than You Think
Christine Corelli 		502 Personal Organizational Power
Jeff Magee
206 The LifeQuake™ Method: Seven Steps to Change Mastery
Dr. Toni Galardi 		 
207 e-Mergency: Time, Trends and Tomorrow's Bus and Tour Industry
Michael Fortino 		503 Strategic Alliances: Capturing Markets Together
Thomas Winninger
208 What Works on the Web: 60 Tips in 60 Minutes
Susan Sweeney 		504 Consumer Trends and Behavior
Dr. Lalia Rach
209 Packaging Yourself and Your Staff for Success
Danielle Turcola 		505 Selling With Honor
Joel Saltzman
210 What Every Operator Must Know ABA's Government Affairs Team 506 Wise Organizational Decision Making
Jeff Magee
211 In the Office With Ozzy Osbourne, Donny
Osmond and Ozzie and Harriet
Michael Fortino 		507 Tourism Trends and Issues
Dr. Lalia Rach
212 Professionalism in the Workplace
Danielle Turcola		 508 Eight Great Teamwork Tools You Can't
Live Without
Joel Saltzman
SUNDAY, FEBRUARY 6
WEDNESDAY, FEBRUARY 9
301 Search Engine Secrets
Susan Sweeney
 601 Consumer Trends and Behavior
Dr. Lalia Rach
302 Sales Negotiations: Win-Win or Don't Bother
Kevin Catlin
 602 Capturing Today's Multicultural Market
Lenora Billings-Harris
304 The "WOW" Factor
Michael Fortino
 604 Marketing is a Four Letter Word
Lee Silber
305 Combating Customer Fears in Times of Terrorism
Dr. Toni Galardi 		605 Shake That Brain
Joel Saltzman
306 Selling Eyeball to Eyeball Over the Phone
Kevin Catlin 		606 Time Management for Really Busy People
Lee Silber
307 Blending Charter and Tour Products
Joe Veneto 		608 Unity Within Diversity: The OZ Perspective
Lenora Billings-Harris
309 Secrets of the Marketing Masters
Larry Mersereau
BUY 12 TAPES/CD & ALBUMS
GET 10% OFF
310 What Works on the Web: 60 Tips in 60 Minutes
Susan Sweeney

BUY 24 TAPES/
CD & ALBUMS
GET 15% OFF
MONDAY, FEBRUARY 7
BUY Complete Tape Set
$189.00
401 Secrets of the Marketing Masters
Larry Mersereau
BUY Complete CD Set
$249.00
402 Creating World Class Teams
John Kennedy
CONFERENCE AUDIO
ON CD-ROM
$149.00

Accessories

$99.00
Get Your MP3 Player Today, while in stock!!
 
WM - FX281
$44.95
SONY Walkman
Digital Tuning Stereo Cassette Player
 


$44.95
SONY Discman CD Player
Purchase
Quantity
 
Purchase
Quantity
 
Purchase
Quantity

ALBUMS (to store cassettes) Purchase Quantity
Holds 8 ($6.00 ea.)
Holds 12 ($7.00 ea.)
Holds 16 ($8.00 ea.)
Holds 24 ($14.00 ea.)

Shipping & Handling

Domestic orders $2.00 per order & $1.00 per tape/cd
Canada orders $3.00 per order & $1.00 per tape/cd
International orders $15.00 per order & $1.00 per tape/cd

Message or Notes

AUDIO TAPE/CD & MP3

Please allow 2-4 weeks for delivery! ALL CDs & MP3 files will be shipped within 3-4 weeks. Each recorded course is an unedited transcript of the actual program, with the information and energy of the live presentation. NRS is not responsible for any speaker’s or registrant’s statements, materials, acts or omissions.
All audio formats are guaranteed. All Sales Are Final.
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