CHECK-SELECTIONS DESIRED |
Purchase |
Quantity |
CHECK-SELECTIONS DESIRED |
Purchase |
Quantity |
| FRIDAY,
JAN. 16 |
MONDAY,
JAN. 19 |
F2
If It Ain't Broke, Break It: Creative Marketing and Strategic
Positioning
Speaker: Michael Fortino
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M29
Bridge Building for Inclusion: Practical Strategies for Managing
Diversity
Speaker: Joanne Smikle
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F3
The Power of Packaging I
Speaker: Joe Veneto
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M30
Eye Catching Visual Techniques for Marketing Sizzle
Speaker: Larry Mersereau
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F4
Growing Small Businesses Into Big Brands
Speaker: Jack Sims
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M31
The Ultimate Time / Project Management Seminar
Speaker: Jeff Magee, PhD, PDM, CSP, CMC
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F6
The Power of Packaging II
Speaker: Joe Veneto
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M32
Designing Direct Mail Pieces that SELL
Speaker: Larry Mersereau
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F7
The "WOW" Factor: World Class, Five-Star and White
Glove Service for the Tour and Bus Operator
Speaker: Michael Fortino
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M33
Performance Based Selling: Value Added and Relationship Based
Selling Seminar
Speaker: Jeff Magee, PhD, PDM, CSP, CMC
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| SATURDAY,
JAN. 17 |
M34
A Choice of the Heart: Women and Diversity
Speaker: Joanne Smikle
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S8
CoffeeTalk
Moderator: Alf Nucifora
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M35
Prescription for Success
Speaker: John Kennedy
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S9
Orientation Workshop The STAR Program: Your Roadmap to Marketplace
Success
Presented by the Orientation Subcommittee
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M36
Personal Effectiveness Through Listening
Speaker: Ellie Hashman
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S10
The 10 Traits of Really Successful People
Speaker: Jack Sims
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M37
Extended Emergency Marketing Madness
Speaker: Jeff Magee, PhD, PDM, CSP, CMC
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S11
Service Failure and Recovery
Speaker: Scott Kelley
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TUESDAY,
JAN. 20 |
S13
Confronting and Managing the Trends in Travel and Tourism
Speaker: Alf Nucifora
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T38
The Gifts of Leadership: Leaving a Lasting Legacy
Speaker: Joanne Smikle
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S14
Orientation Workshop The STAR Program: Your Roadmap to Marketplace
Success
Presented by the Orientation Subcommittee
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T39
Organization Skills for the Busy Organization
Speaker: John Kennedy
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S15
Sales Impact at Marketplace
Speaker: Joe Veneto
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T40
Conflict Resolution in Stressful Times
Speaker: John Kennedy
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S16
Creating and Delivering Outstanding
Customer Experiences
Speaker: Scott Kelley
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T41
Serving Others: Delivering the Unexpected
Speaker: Danielle Turcola
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S17
Time, Trends and Tomorrow's Bus and Tour Operator: High-Tech
/ High-Touch Bus Operations and Innovations in Tour
Management
Speaker: Michael Fortino |
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T42
How to Put on Festivals
Speaker: Sylvia Allen
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S18
Mining for Gold with Groups
Speaker: Joe Veneto
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T43
Express Yourself: Steps to Effective Writing
Speaker: Diane Moore
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| SUNDAY,
JAN. 18 |
T44
Packaging Yourself and Others for Success
Speaker: Danielle Turcola
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SU19
The STAR Program: Your Roadmap to Marketplace Success
Presented by the Orientation Subcommittee
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T45
Maximum Career Impact: Go From Invisible to Influential
Speaker: Danielle Turcola
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SU20
10 Best in '03
Speaker: Alf Nucifora
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T46
Sales Management
Speaker: Boaz Rauchwerger
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SU21
ADA 2 Years Later: Where Do We Go From Here
Speaker: Pete Worthington
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WEDNESDAY,
JAN. 21 |
SU23
Customer Loyalty and Retention
Speaker: Scott Kelley
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W47
12 Steps for Getting Funding and Sponsors
Speaker: Sylvia Allen
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SU25
Medical Management: The DOT Physical Examination
Speakers: Dr. Bill Nassetta and Dr. Jeff Liva
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W48
Public Relations
Speaker: Boaz Rauchwerger
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SU26
Operator Panel Discussion
Moderator: Alf Nucifora
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Specials |
SU27
Medical Management: Diseases and Conditions Pertinent to the
DOT Physical Examination
Speakers: Dr. Bill Nassetta and Dr. Jeff Liva
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BUY
ENTIRE
TAPE SET & ALBUMS
$189.00
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SU28
The Magic Formula for Compelling Marketing Communications
Speaker: Larry Mersereau
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BUY
ENTIRE
CD SET & ALBUMS
$249.00 |
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